Data Privacy
General Information on Data Protection
The operator complies with the statutory provisions of the Swiss Federal Act on Data Protection (“FADP”), the Ordinance to the Federal Act on Data Protection (“OFADP”), the Telecommunications Act (“TCA”) and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (“GDPR”) (together “applicable data protection legislation”).
In principle, the operator processes personal data of its users only to the extent necessary to provide a functional website as well as its content and services, if the operator has a legitimate interest in the processing, if processing is required or prescribed by law, or if the user has given consent.
Access Data / Server Log Files
Description and scope of data processing
The operator collects data about every access to its website (so-called server log files). The access data collected includes:
Name of the accessed website, file(s)
Date and time of retrieval
Browser and version
Operating system of the user
Referrer URL (the previously visited page)
IP address of the user and the requesting provider
Legal basis and purpose of processing
The collection and processing of this data aims to enable the use of the operator's website (establishing a connection), to guarantee long-term system security and stability, to optimize the online offering, and for internal statistical purposes. This also constitutes the operator's legitimate interest in data processing.
In the event of attacks on the network infrastructure or other unauthorized or abusive website use, the IP address, together with other data, will also be analyzed for clarification and defense. If necessary, it may be used within the scope of criminal proceedings for identification and for civil and criminal action against the users concerned. The operator explicitly reserves the right to subsequently check the log data if there is a justified suspicion of illegal use based on concrete evidence. The operator has a legitimate interest in such data processing in order to prevent unauthorized access in the future and to improve our system stability accordingly.
The data is stored compliantly for this purpose.
Retention Period
The data will be deleted as soon as they are no longer required to achieve the purpose of their collection, provided that further storage is not justified by overriding interests or legal obligations of the controller. This is generally the case after 24 hours.
Further storage for website optimization and statistical analysis is possible. In this case, the IP addresses of the users will be deleted or anonymized, so that correlation is no longer possible for the accessing user or you.
Use of Cookies
Description and scope of data processing
The operator's website uses cookies. Cookies are small files that make it possible to store specific, device-related information on the user's access device (PC, smartphone, etc.) in order to identify the device when the website is visited again. On the one hand, they serve the user-friendliness of websites and thus benefit the users (e.g., storing login data). On the other hand, they are used to collect statistical data on website usage and analyze it to improve the website.
Legal basis and purpose of data processing
We distinguish between two types of cookies.
Strictly necessary cookies simplify the use of the website. Some functions cannot be offered without these cookies, as the browser must be recognized even after a page change. It is in our legitimate interest to use these cookies to make our website accessible and user-friendly. We do not use the data collected with them to create user profiles.
Cookies that require consent are used for analysis and marketing. They enable the evaluation of user behavior and the playout of targeted advertising, also across multiple websites. The legal basis is your consent (Art. 6 para. 1 lit. a GDPR). These cookies are only set if you agree in the cookie banner. We describe which services are affected in the sections on the individual services.
Retention period, right to object and right to erasure
Cookies are stored on the user's access device and transmitted from it to our site. Therefore, users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, please note that the use and, in particular, the user convenience will be limited without cookies.
Deactivating cookies may mean that you will not be able to use all the functions of our website.
For cookies that require consent, you can manage their use via our cookie banner. You can change or revoke your selection there at any time.
Analytics
Description and scope of data processing
This website uses Humblytics, a privacy-friendly analytics tool for the statistical evaluation of website usage. Humblytics does not use cookies and does not store any personal data such as full IP addresses or individual user profiles.
Mit Humblytics will exclusively collect aggregated and anonymised data on website usage, such as:
Number of page views
Time spent on individual pages
Type and version of the browser used
Operating system used
Screen resolution
Referrer information (previously visited page, if transmitted)
Humblytics is designed to comply with GDPR requirements. Personal identification of individual users is not possible, as no cookies or comparable technologies are used for user tracking.
Legal Basis and Purpose of Data Processing
On behalf of the operator, Humblytics will use this information to evaluate the user's use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. This enables the operator to continuously improve their website and its user-friendliness, which also constitutes the operator's legitimate interest in data processing.
Retention Period
Data is deleted as soon as it is no longer required for our record-keeping purposes, or to the extent that further storage is not justified by overriding interests or legal obligations of the data controller.
Book an Appointment
Description and scope of data processing
We use Cal.com on our website, an online appointment booking service provided by Cal.com, Inc. (548 Market St. PMB 95148, San Francisco, CA 94104, USA). Cal.com is displayed as an embedded element on our website and allows you to book an appointment with us directly.
When using Cal.com, the following data is processed:
First and last name
Email address
Requested date and time of the appointment
Further information entered in the booking form
Cal.com may collect technical data such as your IP address and browser information to ensure the functionality of the service. Cal.com sets functional cookies that are necessary for the operation of the booking form.
Legal Basis and Purpose of Data Processing
The use of Cal.com is solely for the purpose of facilitating appointment bookings. Data processing is based on your consent as well as for the performance of a contract or the implementation of pre-contractual measures.
Retention Period
Your booking data will be stored for as long as necessary to conduct the meeting and ensure appropriate follow-up. For more information on data storage, please refer to Cal.com's privacy policy at cal.com/privacy.
Right of Objection and Erasure
You can opt out of using Cal.com by scheduling appointments with us via email or our contact form instead. You can request access to or deletion of your stored booking data at any time by contacting us via email.
B2B Visitor Analytics
Description and scope of data processing
We use Snitcher, a service provided by Snitcher B.V. (Herengracht 182, 1016 BR Amsterdam, Netherlands), to understand which companies visit our website. Snitcher uses IP addresses to identify the business behind a website visit. No personal data of individual users is collected or stored.
The following information may be collected:
IP address (used for company identification and anonymized afterwards)Visited pages and duration of visitBrowser and operating system usedReferrer (origin of the visit)
Legal Basis and Purpose of Data Processing
Snitcher is used to support our sales activities and identify relevant companies that have shown interest in our services. Data processing is based on your consent and our legitimate interest.
Retention Period
The collected data is processed in accordance with Snitcher's privacy policy. For more information, please visit snitcher.com/privacy-policy.
Right of Objection and Erasure
You can object to data processing by Snitcher by rejecting the corresponding cookies in our cookie banner. In this case, Snitcher will not be loaded and no data will be collected.
Marketing and Reach Measurement
Description and Scope of Data Processing
This website uses the Meta Pixel, a service provided by Meta Platforms Ireland Ltd. (Merrion Road, Dublin 4, D04 X2K5, Ireland). The Meta Pixel is a program code that is executed in your browser when you access the website and sets cookies.
The following data may be collected in the process:
IP address
Browser, browser version, and operating system
Pages accessed, as well as the date and time of access
Origin of the visit (referrer)
Triggered events, such as viewing a page
Cookies named
_fbpand_fbc
If you have a Meta account and are logged in, Meta can associate the visit with your account.
Legal Basis and Purpose of Data Processing
The Meta Pixel is used to measure the reach of our advertising, evaluate conversions, and display targeted advertising on Meta's platforms.
Processing is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You grant this consent via our cookie banner. Without your consent, the Meta Pixel will not be loaded.
We are jointly responsible with Meta for collecting the data and transmitting it to Meta (Art. 26 GDPR). The division of responsibilities is regulated in Meta's Controller Addendum, which can be accessed at facebook.com/legal/controller_addendum. Meta is solely responsible for the further processing of the data.
Data transfer to the USA
Meta also processes data in the USA. Meta Platforms, Inc. is certified under the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework. In addition, Meta has entered into the European Commission's Standard Contractual Clauses.
Retention Period
Cookies set by the Meta Pixel have a storage duration of up to 90 days. The storage period for data transmitted to Meta is governed by Meta's policies. For more information, please refer to Meta's privacy policy at facebook.com/privacy/policy.
Right to object and right to erasure
You can withdraw your consent at any time via our cookie banner. In this case, the Meta Pixel will no longer be loaded and no further data will be collected. You can delete cookies that have already been set in your browser. Additionally, you can deactivate personalized advertising in your Meta account settings.
Contact us
Description and scope of data processing
When you contact us, for example via the contact form, email, or chat, we generally store all relevant information in order to process your request and to be able to answer any follow-up questions.
This includes in particular the following information:
First name and last name
Email address
Phone number
Your current location (in the support chat)
Our contact form is provided by Tally, a service of Tally BV, Sint-Pietersnieuwstraat 11, 9000 Ghent, Belgium. The form is displayed as an embedded element on our website. In addition to your entries, Tally may process technical data such as your IP address and browser information. Processing takes place within the EU.
Tally sets the cookies FORM_SESSION_# and RESPONDENT. Both are necessary for the operation of the form: they maintain your session while filling it out and prevent duplicate submissions. Consent is not required for this.
For further information on data processing by Tally, please visit tally.so/help/privacy-policy.
For the processing of this data, we refer to this privacy policy during the submission process.
Alternatively, you can contact us via the email address provided. In this case, we store the personal data transmitted with the email.
Legal Basis and Purpose of Data Processing
Processing is carried out on the basis of your consent or, if the email is intended for the conclusion of a contract, for the performance of a contract.
The processing of personal data from the input mask is solely for the purpose of handling your inquiry. In the case of contact by email, this also constitutes our legitimate interest in processing. Storing the data for a certain period allows us to refer back to it in the event of subsequent follow-up questions.
The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems. This also constitutes our legitimate interest.
Furthermore, as part of our legitimate interest, we reserve the right to retain the conversations conducted with you, including the personal data contained therein, for evidentiary purposes.
Retention Period
We delete the data as soon as it is no longer required to achieve the purpose for which it was collected, provided that further storage is not justified by overriding interests or statutory obligations. This is the case when the matter in question has been conclusively resolved and no further inquiries are to be expected.
As a rule, we delete data stored for evidentiary purposes after 14 months. Here too, in exceptional cases, a statutory obligation or an overriding interest may justify a longer retention period.
Right of Objection and Erasure
You can withdraw your consent to the processing of your personal data at any time. If you contact us by email or via the contact form, you can object to the storage of your personal data at any time by email. In such cases, we will not be able to continue the conversation.
In this event, we will delete all personal data that was stored in the course of establishing contact.
You can bypass the form and contact us directly by email instead.
Links and Social Plug-ins
Docpier has included links on its website to the sites of partners and other relevant websites. If you access these links from our website, data may be shared with the owner of the website you are visiting. Docpier has no influence over how the operators of these websites process your data.
Data Transfer Abroad
We also transfer your personal data for the purposes described in this privacy policy to commissioned service providers abroad, including in the USA and the EU. A transfer will only take place if one of the following requirements is met:
The recipient country has an adequate level of data protection recognized by the Federal Council or the European Commission.
The service provider is certified under the Swiss-U.S. or EU-U.S. Data Privacy Framework.
We have concluded the standard contractual clauses of the European Commission with the service provider, supplemented by additional protective measures.
Upon request, we will inform you about the basis of a specific transfer.
Data Security
Docpier uses appropriate technical and organizational security measures to protect your stored personal data against manipulation, partial or complete loss, and unauthorized access by third parties. Docpier's security measures are continuously improved in line with technological developments.
You should always treat your access data confidentially and close the browser window when you have finished communicating with Docpier, especially if you share the computer, tablet, or smartphone with others.
Docpier also takes internal company data protection very seriously. All employees and service providers commissioned by Docpier have been bound to confidentiality and compliance with data protection regulations.
User Rights
You have the following rights. Please note, however, that these rights depend on the applicable data protection legislation and may therefore be either more restricted or more comprehensive.
Right of access
The user has the right to obtain confirmation from the controller at any time as to whether personal data concerning them is being processed. If this is the case, they have the right to request from the controller free information about the personal data stored about them, along with a copy of this data.
Right to Rectification
The user has the right to obtain from the controller the rectification and/or completion of incorrect or incomplete personal data concerning them. The operator shall carry out the rectification without undue delay.
Right to restriction of processing
The user has the right to request the restriction of processing of their personal data.
Right to erasure
The user has the right to request the erasure of their personal data. This does not apply if deleting specific data from backups is not possible for data security reasons. However, the backups will be deleted as a whole as soon as they are no longer required for data backup purposes.
Right to data portability
Users have the right to receive the personal data concerning them, which they have provided to the controller, in a structured, commonly used, and machine-readable format. Furthermore, they have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was originally provided.
Right to object
The user has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them which is based on our legitimate interest; this also applies to profiling based on these provisions.
If the user objects to processing for direct marketing purposes, the personal data concerning them will no longer be processed for these purposes.
Right to withdraw consent under data protection law
The user has the right to withdraw their consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, the user has the right to lodge a complaint with a supervisory authority if they believe that the processing of personal data relating to them violates applicable data protection law.
The supervisory authority with which the complaint has been lodged, provided it is in the EU, shall inform the complainant of the status and outcomes of the complaint, including the possibility of a judicial remedy.
Can this declaration be modified?
Should individual parts of this privacy policy be invalid, this shall not affect the validity of the rest of the privacy policy. The invalid part of the privacy policy is to be replaced in such a way that it comes as close as possible to the economically intended purpose of the invalid part.
Due to the further development of our website and offerings or due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. The current privacy policy in each case is published on our website.
Questions about data privacy? Please get in touch with us.
This page was last updated on September 7, 2026. If you have any questions or comments regarding our legal notices or privacy policy, please contact us.